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Privacy Policy

Effective Date: May 26, 2026
Last Updated: May 26, 2026

Boston Roofing Pro (“we,” “us,” “our,” or the “Company”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect information when you visit bostonroofingpro.com (the “Website”) or otherwise interact with our services.

By using this Website, contacting us by phone, or submitting any form, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

Information You Provide Directly. When you submit a quote request, contact form, or other form on the Website, we collect your first and last name, phone number, email address, physical address or service location, project type, and any details you choose to share about your roofing project.

Information Collected Automatically. When you visit the Website, we automatically collect technical information including your IP address, browser type, device type, operating system, referring URL, pages visited, time spent on pages, and general geographic location. This information is collected through cookies, web beacons, server logs, and similar technologies.

Information from Third Parties. We may receive information about you from advertising partners, marketing platforms (such as Google Ads, Meta Ads, and similar networks), analytics providers, and lead-verification services.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested information about roofing services
  • Connect you with our network of independent third-party roofing contractors and home service providers (“Service Partners”)
  • Schedule estimates, inspections, and follow-up communication
  • Send marketing communications, including SMS messages, emails, and phone calls related to home improvement services (with your consent as required by law)
  • Improve the Website, our marketing, and our services
  • Detect, prevent, and respond to fraud, security incidents, and unlawful activity
  • Comply with our legal obligations under federal and Massachusetts law

3. How We Share Your Information

Boston Roofing Pro operates as both a service provider and a lead referral platform. By submitting your information, you consent to the sharing of your information as described below.

Service Partners. We share your inquiry and contact information with one or more independent third-party roofing contractors and home service providers operating in Massachusetts. These Service Partners may contact you directly to discuss your project, provide estimates, and offer services. Service Partners are independent businesses, not employees, agents, or representatives of Boston Roofing Pro.

Service Providers and Vendors. We share information with vendors who perform services on our behalf, including hosting providers, customer relationship management (CRM) platforms, email and SMS service providers, analytics providers, advertising platforms, and lead-verification services such as TrustedForm or similar.

Legal Compliance. We may disclose your information when required by law, court order, or government request, or to protect our legal rights, property, or safety, or that of our users or the public.

Business Transfers. If Boston Roofing Pro is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets, your information may be transferred as part of that transaction.

We do not sell your information to data brokers, list aggregators, or unrelated third parties outside the home services industry.

4. SMS, Phone Calls, and Email Communications

By submitting your phone number through this Website or providing it during a call, you provide your prior express written consent under the Telephone Consumer Protection Act (47 U.S.C. § 227) and applicable Federal Communications Commission regulations for Boston Roofing Pro and our Service Partners to contact you at that number, including by automated telephone dialing systems, artificial or pre-recorded voice messages, and SMS/text messages, regarding your inquiry and related home improvement services.

Consent to receive marketing communications is not a condition of purchasing any goods or services. Standard message and data rates may apply.

You may revoke this consent at any time by:

  • Replying STOP to any SMS message
  • Replying UNSUBSCRIBE to any email
  • Contacting us at info@bostonroofingpro.com
  • Asking any caller to remove your number from our contact list

We will process opt-out requests within ten (10) business days as required under current FCC rules.

5. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to remember preferences, analyze traffic patterns, deliver targeted advertising, and improve user experience. We use first-party cookies as well as third-party cookies from analytics and advertising providers including Google Analytics, Google Ads, Meta Pixel, and similar platforms.

You may disable cookies through your browser settings. Disabling cookies may limit certain features of the Website.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Inquiry records and consent documentation are typically retained for a minimum of four (4) years in accordance with TCPA recordkeeping best practices.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. We comply with the Massachusetts Data Security Law, M.G.L. c. 93H, regarding the protection of personal information of Massachusetts residents. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

In the event of a security breach involving the personal information of Massachusetts residents, we will notify the Massachusetts Office of the Attorney General, the Office of Consumer Affairs and Business Regulation, and affected individuals as required under M.G.L. c. 93H.

8. Your Rights

Massachusetts residents have the right to:

  • Request information about the categories of personal information we have collected about you
  • Request that we correct inaccurate personal information
  • Request that we delete your personal information, subject to certain legal exceptions
  • Opt out of marketing communications at any time
  • Opt out of having your information shared with Service Partners by contacting us in writing before submitting a form or within 24 hours of submission

To exercise any of these rights, contact us at info@bostonroofingpro.com. We will respond to verifiable requests within a reasonable timeframe.

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or any other U.S. state with applicable privacy laws, you may have additional rights under those laws. Contact us to learn more.

9. Children's Privacy

The Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

10. Third-Party Links

The Website may contain links to third-party websites that are not operated or controlled by Boston Roofing Pro. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect the most recent revision. Material changes will be communicated through the Website or by other reasonable means. Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:

Boston Roofing Pro 75 State Street, Suite 100 Boston, MA 02109
Phone: (617) 786-5384
Email: info@bostonroofingpro.com